In Summary: cbaee never sells your personal information. Your data is used exclusively to operate and improve our services. This privacy policy is our written commitment to that promise.
Section 01What Data We Collect
When you create an account or use the platform, cbaee collects certain information needed to provide you with the best experience. Below is a detailed breakdown of what we collect and why.
| Type of Information | Example | Collection Time |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During Registration |
| Contact Information | Mobile number, email address | During Registration |
| Financial Information | BKash / Nagad / Rocket number, transaction history | During Deposits & Withdrawals |
| Device Information | IP address, browser, operating system | During Site Visit |
| Gaming Activity | Gaming history, bet amounts, wins and losses | During Gameplay |
| Usage Patterns | Login time, page visits, click activity | Continuously and automatically |
Please note that cbaee never collects or stores your full card number, CVV, or bank password. All financial transactions are processed directly through the payment provider.
Section 02Purpose of Data Collection
Cbaee uses your information solely to operate and improve our services — not for commercial purposes or to sell to third parties. The core principle of our privacy policy is to ensure your data is used responsibly and nothing more.
- Account Management: Verifying your identity and keeping your login secure.
- Transaction Processing: Processing deposits and withdrawals and maintaining transaction records.
- Fraud Prevention: Detecting suspicious activity and keeping your account secure.
- Service Improvement: Analysing usage patterns to improve the platform experience.
- Legal Obligations: Meeting applicable legal requirements and regulatory obligations.
- Customer Support: Helping resolve your issues quickly.
- Promotional Communications: Promotional offers and bonus information will only be sent with your consent.
Please Note: cbaee never sells your data to advertisers or data brokers. Your information stays strictly within our services.
Section 03Data Retention & Security
Cbaee protects your data using industry-leading technology. Our servers are secured with SSL/TLS encryption, and all sensitive information is stored with AES-256 encryption.
Our security team monitors systems around the clock and takes immediate action on any unusual activity. In line with our privacy policy, we retain data at a minimum and only for as long as necessary.
Security Layers: SSL Encryption → AES-256 Data Encryption → Firewall Protection → Two-Factor Authentication → Regular Security Audits.
- Your password is stored with bcrypt hashing — no one can read it.
- You can enable two-factor authentication (2FA) for login and payments.
- Data is regularly backed up and stored on secure servers.
- After account closure, certain data is retained for a defined period as required by law.
- Staff can only access the information they need — not your full data profile.
Section 04Sharing Data with Third Parties
Cbaee never sells your personal data to advertisers, data brokers, or any other third parties. However, limited information may be shared in certain specific circumstances.
- Payment Providers: For processing transactions via bKash, Nagad, and Rocket.
- IT Service Providers: For server hosting and technical support — they are not permitted to use your data for their own purposes.
- Legal Authorities: We may be required to disclose information under Bangladeshi law or by court order.
- Fraud Prevention Agencies: For investigating fraudulent activity.
What We Never Do: Selling your data for advertising, sharing it with marketing companies, or disclosing your contact details without your consent.
Third-party service providers who receive data are bound by agreements equivalent to cbaee's privacy policy. They may only use the data for the specific purpose for which it was shared.
Section 05Cookies & Tracking Technologies
Cbaee's website and app use cookies and similar technologies to enhance your browsing experience and remember your login details.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login, Session & Security | Until End of Session |
| Functional Cookies | Remembering language preferences and settings | 30 Days |
| Analytics Cookies | Monitoring and improving site usage | 90 Days |
| Performance Cookies | Page load speed & error detection | 60 Days |
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to not function properly.
Section 06Your Data Rights
Under cbaee's privacy policy, you have full rights over your own data. We respect those rights and are ready to assist with any request.
Right to Access
You can find out exactly what information we hold about you.
Right to Rectification
You can request that inaccurate or outdated information be updated.
Right to Erasure
You may request deletion of your data after your account is closed.
Right to Restrict Processing
You can request that we stop using your data for specific purposes.
Right to Data Portability
You may request a copy of your data at any time.
Right to Object
You can opt out of marketing communications at any time.
To exercise any of these rights, contact our support team. Requests are typically processed within 7 business days.
Section 07Children's Privacy
Cbaee strictly does not provide any services to individuals under 18. In line with our privacy policy, we do not knowingly collect any data from minors.
Special Notice: If we are notified that we hold data belonging to a minor, we will immediately close that account and delete all associated data.
If parents believe their child's information has been submitted to us by mistake, please contact support immediately.
Section 08Privacy Policy Changes
Cbaee may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised, and registered members will be notified by email or SMS.
- Members will be notified in advance of any significant changes.
- Continued use of the site after any changes have been made will be considered acceptance of the updated policy.
- If you do not agree to any changes, you will have the option to close your account.
- Previous versions can be requested from support.
Section 09Contact & Complaints
For any questions, complaints, or requests regarding this privacy policy, please get in touch. Our data protection team is committed to responding promptly and respectfully.
Email: [email protected] — Privacy-related requests are typically handled within 7 business days. For urgent matters, please use live chat.
- Live Chat: Available 24/7, average response time 2 minutes.
- Email: [email protected]
- For General Inquiries FAQ Page View.
- To learn about our rules Terms & Conditions Read.