Cbaee's Responsible Gaming — Stay safe, have fun

Responsible gaming means enjoying gaming mindfully, within your limits, and in balance with your other responsibilities in life. At cbaee, we believe online gaming should be a fun experience — never a source of stress, financial hardship, or family problems.

Online gaming has become a popular form of entertainment for millions of people in Bangladesh. However, a small number of players struggle to keep their habits in check. cbaee's responsible gaming program is built specifically to support those individuals.

Our platform offers deposit limits, session time controls, self-exclusion, and access to professional counseling services. Responsible gaming is not just a cbaee policy — it's built into the core of everything we do.

• Gaming is for entertainment — not to chase losses
• Never bet beyond your budget
• Avoid playing more in an attempt to recover lost money
• Always prioritize family, work, and health over gaming
• Set your time and spending limits before you start playing
• Avoid gaming when under the influence of alcohol or feeling stressed

It's not always easy to see when casual fun turns into a problem. If you notice any of the signs below, seek help right away. The first step toward responsible gaming is an honest look at yourself.

Cbaee provides a range of tools to help you stay in control of your gaming habits. They are available directly in your Account Settings and take effect immediately.

Setting clear personal limits before you start is the single most important step in responsible gaming. Here is a step-by-step guide on how to do it.

Answer the questions below honestly. If three or more of your answers are "yes," consider seeking professional support. Responsible gaming starts with knowing your own limits.

If you feel you need some distance from gaming, use cbaee's self-exclusion feature. It's one of the most powerful steps you can take toward responsible gaming, and we fully respect that decision.

• Short-Term Break: Set a cooling-off period from 1 day to 6 weeks.
• Long-Term Self-Exclusion: Close your account for 6 months, 1 year, 3 years, or 5 years.
• Permanent Closure: If you wish to permanently close your account, please contact Support.
• No promotional emails or SMS messages are sent during an active self-exclusion period.
• You will not be able to log in to your account while self-exclusion is active.
• Your deposited balance can be withdrawn once the self-exclusion period ends.

Cbaee strictly prohibits anyone under 18 from creating an account or playing. Age is verified at registration, and additional identity documents may be requested if needed.

If your device is also used by children or teenagers in your household, we recommend taking the following steps.

• Avoid saving your password in the browser — log in manually each time
• Always log out after each session
• Use a PIN or password lock on your device
• Use parental control software to protect children
• Never share your account details or password with anyone

You don't have to face this alone. cbaee is with you every step of the way toward responsible gaming. Our support team is available 24 hours a day, 7 days a week.

• Live Chat: Speak directly with an agent — any time.
• Email Support: Send us a detailed description of your issue and we'll get back to you within 24 hours.
• Account Settings: Activate any limit or break on your own, whenever you need to.
• Gaming Counseling: We can connect you with a professional counselor if needed.